Change Starts Upstream

About

Systems thinker.

UX + Service Designer.

Plain language pro.

Youth substance use prevention panel at Community Anti-Drug Coalitions of America Mid-Year Training Institute, 2017 - Atlanta, GA.

Youth substance use prevention panel at Community Anti-Drug Coalitions of America Mid-Year Training Institute, 2017 - Atlanta, GA.

 

Emily Springer

Hi! I’m Emily. I’m a systems thinker and serial collaborator designing human-centered products for bridging complex gaps in clarity to drive action. I have 15 years of experience generating results for nationally recognized brands and institutions through the art and science of human-centered design.

Specializing in UX and process choreography, my work has helped engage and build trust with audiences from families, patients, and caregivers, to tech consumers and frontline supply chain staff.

Working alongside engineers, data scientists, business executives, operations professionals, and clinical SMEs, my work has been recognized in 15+ awards including the Digital Health Awards, Ragan’s Health Care PR and Marketing Awards, and the Communicator Awards.